Refunds and delivery
Effective 14 November 2026
What you buy
Checks for Real or AI, sold in packs: 50 checks for ₹99 (US$1.99 outside India) and 200 checks for ₹299 (US$4.99). Prices include applicable taxes. One check is used for each photo or link you check once the day's free checks are gone. Bought checks never expire.
Delivery
Checks are digital: there is nothing to ship. They are added to your Real or AI account straight after the payment succeeds, usually within seconds, and you can use them in the app and on the website. If they haven't arrived within an hour, write to us with the payment ID and we will add them or refund you.
Refunds and cancellations
- Unused checks bought on the website can be refunded within 7 days of purchase. Write to [email protected] from your account's email address with the Razorpay payment ID. We refund the unused checks of that purchase; checks already used are not refunded. Bought checks are used from your oldest purchase first (after the day's free checks), so only the checks of your latest purchases can be unused.
- Approved refunds go back to the original payment method within 5-7 working days (your bank may take longer to show it).
- If a check fails on our side, its check is given back to your balance automatically.
- A payment taken twice, or taken without checks being added, is always refunded in full.
- Purchases in the Android app are made through Google Play. Google Play's refund rules apply; you can ask for a refund in Google Play, or write to us and we will help.
- You can cancel an order before paying by closing the payment window. Once paid, a purchase can be refunded as above.